from printer end I get 'No Computer Found'.ī. from computer end when selecting scan in HP Printer Assistant, the software on the computer does not find the scanner function on the printer.

But when I choose Black it makes black using color ink. (1) When copying and I choose Color it copies correctly. Until recently, the printer performed copy and scan functions correctly. Problem - Problems with Copy and Scan FunctionsĪ. Click the “ Kudos/Thumbs Up' on the bottom right to say “Thanks” for helping! If you feel my post solved your issue, please click “ Accept as Solution”, it will help others find the solution. Once downloaded, make sure to run the file to start the installation and follow the on-screen instructions. Close Devices and Printers, restart the computer.Ĭlick here to download the HP Full-featured driver.Select Apply and Ok on the Print Server Properties windows.If you see it Click on it and click Remove at the bottom (Note: there is a space in between “printui.exe” and “/s”) Open up the run command with the “Windows key + R” key combo.If you see it listed right-click on it and choose ‘Delete’ or ‘Remove Device’ In the Devices and Printers windows look for your HP printer.In Windows, search for and open Devices and printers.In Windows, search for and open Programs and features.Let us try these steps:Ĭlean reinstallation of Pre-installed HP drivers Installing the printer driver compatible with Win 7 OS on your Win 10 PC will help. If you see color on the diagnostic page, it means the printer is fine and the issue lies in the printer driver. What about color copy? Does the printer make copies in color?

Hp print and scan doctor 5.2.1